We recommend that you limit your luggage to two bags per person, hand luggage included. Soft bags must be used as they are easier to transport and to stow. Internal flights are run by light aircrafts usually setting a weight limit of 15 kg per person, hand luggage excluded. Most lodges offer daily laundry service, usually by hand and not always included in the price.

Namibia is a democratic country, its population is hospitable and the crime rate against tourists is low. Nonetheless we recommend caution and common sense when travelling, especially in the cities and at night. Never display valuables and keep them always in a safe place. Wildlife is unpredictable and can be dangerous. Most lodges are not fenced and are located in wild areas, where animals roam free. Do not touch animals, do not feed them, do not approach them on foot if you are not accompanied by a guide, and do not make a noise which could attract or scare the animals.

It is mandatory to have a proper travel insurance for the duration of the journey covering medical expenses, lost luggage and travel cancellation. Proof of the insurance coverage must be given before departure from your home country.

In the lodges accommodation is generally “all inclusive”, so it is not necessary to carry much cash in foreign or local currency. Namibian Dollar (NAD) and South African Rand (ZAR), with equivalent value, are the most used currencies for payments, although US Dollar (USD) and Euro (EUR) are also commonly accepted. In the lodges it is advisable to leave a tip of 10-20 USD per person per day for the guide and 5-10 USD per person per day for the staff. In the restaurants it is customary to leave a tip equal to 10% of the bill. Most lodges, shops and restaurants accept major credit cards, but not all petrol stations accept card payments. Lodges often offer a currency exchange service for the main currencies. Nonetheless, we advise that you exchange currency and withdraw cash from ATMs or banks in the main cities.

Mobile phone reception is excellent in the main cities, but can be erratic or absent in remote areas. Usually communication between lodges in these areas happens via radio or satellite phone. Most lodges have internet connection, accessible at the reception or in the communal areas.